Samsung Galaxy Note 2

The Note 2 could appeal to students, to artists, to business professionals and, yes, even to those who aren't invested in tablets, but would like a larger screen. However, many people won't feel drawn to use the S Pen, and the Note 2's extra-large size and expense will turn others off.

CNET Editors' Rating

4 stars

Average User Rating

4 stars 10 reviews

Price: AU$899.00

Video

The Good Terrific for videos, games and reading
Improved stylus aids productivity
Blazing quad-core processor
Great camera
Strong battery life
The Bad Huge display makes it unwieldy to carry
Hiccups in the S Pen stylus and apps can slow you down
The pricey Note 2 isn't a suitable tablet replacement across all categories

Design and build

If you've seen the Samsung Galaxy S3, then the Samsung Galaxy Note 2 holds few surprises. Start with the Galaxy S3's round corners, high-gloss surfaces, scant bezels and bubbled-out screen, then blow it up a size and add a stylus slot.

Samsung unabashedly carries on its plastic tradition in the face of rivals that have much more premium-looking, and possibly heartier, build materials. Though attractive, the Note 2 wins no awards for construction, and the highly reflective surfaces sometimes bounce back light in distracting ways.

Oh yeah, it's big.
(Credit: Josh Miller/CNET)

This is a large phone, a handful to be sure, but the weight feels proportional to the phone's dimensions, and any lighter could mean a smaller battery, which is one trade-off we wouldn't want. Like the Galaxy S3, the Note 2 manages to look relatively sleek and slim, despite its girth. Side by side, the Note 2 isn't a whole lot larger than the original Samsung Galaxy Note, and is much more palm-able than a 7-inch tablet.

Still, we won't blame anyone for feeling anxiety over the Note 2's in-hand feel or portability. As with all phones, your ultimate judgement of what feels right depends on your hands. Over the course of testing, the Note 2 moved through a range of hands and pockets. Mine are fairly small, and I wanted to see what people had to say about its size and comfort. Most of the women I spoke with had no trouble fitting the Note 2 into a bag or purse, but questioned the phone's usability and their ability to reach the corners of the screen one-handed.

Of the men who tried out the phone, responses were 50/50. Some felt fine slipping the Note 2 into a front pants pocket, others didn't. Some enjoyed holding the larger phone once they got used to its size; others found it too expansive, even with their bigger hands.

I was able to slide the Note 2 into my back jeans pocket and go about my day. It stuck out and looked terrible, but it didn't impede my walking around, and most of the time, I didn't really notice it. I even sat on the phone a few times; it wasn't especially uncomfortable, and the phone didn't break.

The Samsung Galaxy Note 2 (centre) dwarfs the already-large Galaxy S3 (L) and Apple's iPhone 5 (R).
(Credit: Josh Miller/CNET)

I also became quickly accustomed to the phone's size. After a day or two staring at its screen, the Galaxy S3's looked small in comparison. The iPhone 5's 4-inch screen looked shockingly tiny, which just proves that device size is all relative.

If you don't have one already, you'll want to invest in a Bluetooth headset for answering calls. The Note 2 looks comically large on the ear.

Beyond the phone's physical properties, you'll find helpful hardware buttons and ports. There's a front-facing camera above the screen, along with a light and proximity sensor. There's a physical hardware Home button below the display, sandwiched between touch-sensitive buttons for Menu and Back. The power button is on the right spine, the volume rocker is on the left and the Micro-USB port is on the bottom. The top houses the 3.5mm headset jack.

On the back, you'll find the camera lens and LED flash. At the bottom of the back panel is the stylus slot with the S Pen. Behind the back cover rests the microSD card slot, which can hold up to 64GB in external memory.

Screen and OS

The Note 2's 5.5-inch HD Super AMOLED screen (1280x720-pixel resolution) is bigger than the original Note's 5.3-inch display. That translates into a widescreen 16:9 aspect ratio rather than the 16:10 aspect ratio of the first Note. This helps it fit right in with more standard graphics and video playback.

Colours look vibrant on the Galaxy Note 2's humongous screen, though not as sharp as on HD phones with smaller displays.
(Credit: Stephen Shankland/CNET)

The Note 2's vast HD AMOLED screen is as lovely as ever, with deep blacks and vibrant colours. However, the resolution isn't as tight as on the Samsung Galaxy S3, which puts more pixels on a comparatively smaller screen. The naked eye would be hard-pressed to detect the looser resolution while watching videos and reading text, but when you hold the phones side by side, the fine details don't look as sharp on the Note 2. This is especially noticeable when compared with an even smaller HD screen, like the iPhone 5's 4-inch Retina Display.

The S Pen stylus is an integral part of the complete Note 2 experience, but to control the phone, fingers are all you really need. Android 4.1 Jelly Bean runs the Note 2, with Samsung's TouchWiz interface on top. I've said it before: TouchWiz mostly adds terrific functionality that extends Google's Android vision, but it's getting a little outdated and lacks the elegance or edginess of its competitors' overlays.

There's a great deal of customisation, from lock screen shortcuts to a wide variety of motion controls — some of which I love and others that I completely ignore. You'll be able to access system settings from the notifications menu, which, by the way, offer Jelly Bean's deeper interactions.

Seven home screens are fully customisable, and Samsung even gives you the option of booting up "easy" mode, which drops in widgets of most-used apps, settings and contacts on the home screen. It's all editable, of course.

You can also enable Page Buddy, a context-relevant home screen that temporarily pops up when you do things like remove the stylus, plug in headphones and dock the phone. Pull out the stylus, for instance, and you'll see a page with shortcuts to S Note files and templates.

Easy mode (left) loads home screen widgets for you. Page Buddy offers context-sensitive apps when you pull out the Note 2's S Pen.
(Screenshots by Jessica Dolcourt/CNET)

Samsung's default virtual keyboard lets you touch type or trace words. I love that numbers get their own row and I appreciate predictive text. Unfortunately, there's no spell-checker, and mistakes require manual correction. This oversight bothers me on all Samsung phones, but with the Note 2 being so focused on writing, the lack of a default spell-checker is really inexcusable. I'm also put out that there's no one-touch way to insert commas and question marks.

On the plus side, each navigation button also doubles up on functionality. Hold down Menu to get the revised Google Search App, with the newly designed Google Voice Actions and Google Now. A long press on the Home button pulls up your list of most recent apps; a double-press activates Samsung's own take on a voice assistant, S Voice, which I still don't think is very good. Pressing the Back button on this global version pops up the menu for split-screen multitasking (more on this below).

S Pen stylus

If you never unholster the phone's signature stylus, you can still enjoy full use of the Note 2 and all its Android-given glory. However, if you do wield the S Pen, drawing and productivity tools await.

The S Pen is redesigned from the original Note's. Like the Galaxy Note 10.1's, the Note 2's stylus has four distinct surfaces and squared-off sides. Its button is ridged, so you can click by feel. Compared with the Note's round, thin, twig of a wand, this stylus is more comfortable, less likely to roll away, and less prone to accidental button presses. Of course, I mistakenly pressed it anyway, which led to its own set of issues while using the device.

Samsung licenses Wacom's technology to bring its S Pen 1024 levels of pen-pressure sensitivity, which means that you can press lightly or hard for different results. Like the Note tablet, the Note 2 smartphone merges pen-and-paper sensibilities with a healthy dose of cursor-and-mouse functionality.

Take air view, a cursor/mouse combo that reveals tool tips and drop-down menus when you hover, and also pops up thumbnail previews for photo and video. You can also scroll up and down, and from side to side.

Manipulating the S Pen also zooms in and out, takes a screen shot, and opens a new, blank memo on any screen. You can also highlight text and lasso objects to capture them.

Writing with S Pen

The S Pen is a natural, comfortable extension of your own hand, and using it gives your fingers a break. Dig a little, and you'll find quick commands and gestures of all sorts. Gestures can be faster and more efficient; other times not. You can also create some of your own.

The S Pen sequel is more comfortable to hold and use.
(Credit: Stephen Shankland/CNET)

Any time a keyboard pops up, you'll be able to use the S Pen to hunt-and-peck, swipe words, or handwrite them. After tinkering with some settings, you'll also be able to handwrite directly into apps like Gmail, and virtually flip over photos to jot on the back.

No matter which app I'm in, the S Pen renders my already questionable penmanship even more scrawling, which can throw off the mostly impressive handwriting recognition software. The Note 2 even recognises cursive script for some languages.

Numbers get their own row in the Galaxy Note 2's virtual keyboard (left). You can also write directly on the keyboard in your own hand.
(Screenshot by Jessica Dolcourt/CNET)

Still, to rely on the handwriting software day in and out, recognition must be consistently accurate, reliable and fast. The Note's isn't quite there yet, which leads to frustrating moments defined by pauses, corrections and rewrites.

S Note

Samsung's S Note app is both one of the best arguments for the S Pen and also one of the phone's weak points. I'm a natural note taker, so I scribbled lists aplenty during my testing period. I also sketched pictures to entertain some bored kids.

I liked the flexibility and naturalness of using my own note-taking style and work flow with arrows and underlines and all the rest. I found that my penmanship improved when I used the fine-point pen tip on the smallest setting, but erasing and rewriting scrawls took time. My style is simple, but you can also use the S Pen to enter typed text, and adjust the size and colours of each digital pen stroke.

S Note also supports voice dictation and photo and video inserts, and can record your actions. It'll transform your sketches into math formulas or shapes, insert clip art, and pull up extra art images based on your keyword search.

One of my favourite settings makes S Note sensitive to the S Pen only. In other words, if you hit the screen with your finger or the heel of your hand, you won't leave unwanted marks. However, pen strokes sometimes spontaneously halt, and accidentally hitting the S Pen button can toggle on the eraser or switch pen types as you write. Handwriting-to-text is rife with usability snags.

In addition, S Note has problems clearly organising your notes, you can't intuitively create templates, and you can't open a blank document by default.

Multiview mode

One of my favourite S Pen features splits the screen to open another app. First seen on the Note 10.1, the multiview mode gets much greater support for third-party apps in the Note 2. You can, for instance, view Gmail or the web browser while also surfing Maps, or simultaneously scan Facebook while also keeping tabs on a YouTube video. Multimode worked well in both portrait and landscape modes on a little more than a dozen apps.

I really liked the split-screen option on the Galaxy Note 2.
(Screenshots by Jessica Dolcourt/CNET)

Even more features and apps

Samsung has loaded up the Note 2 with even more features. Truly, when you add up the S Pen apps and features with Samsung's gestures and the extras laid out here, the Note 2 isn't a phone for people who crave intuitive simplicity.

There's S Beam, for example, which is Samsung's riff on the NFC-sharing feature called Android Beam. Blocking mode keeps you from seeing incoming calls and alerts between the hours that you set. Smart Stay keeps the screen from timing out as long as it detects your gaze.

Pop-Up Play and Pop-Up Browser are independent movable and resizable windows that either play back video or open a web page independently of the main browser or video player. Pop-Up Browser can be useful for quickly opening a window before diving back into whatever you're doing.

You can pinch and zoom to resize the Pop-Up Play video window.
(Credit: Stephen Shankland/CNET)

There are also settings for one-handed operation, a mode that shrinks a handful of apps (like the keyboard) and moves them to the left or right gutter, where your fingers can reach. You can program the Note 2 to flash notifications if you wave your hand in the right spot and with the right speed over the proximity sensor; add a Facebook or news ticker to the lock screen; and take a screenshot of an irregular shape by using the S Pen as a lasso tool. The phone also serves as a portable hot spot for up to 10 devices.

Samsung's AllShare and Kies apps transfer content from the Note 2 to other devices through the DLNA protocol or over Wi-Fi, respectively. Samsung has also released version 3.0 of its TecTiles app, a companion software that lets you program NFC stickers to instantly carry out any number of tasks.

Don't forget about the Android smartphone essentials: Wi-Fi, GPS, Bluetooth 4.0, a calendar, a music player, a calculator and all the usual Google apps and services.

Camera and video

The Galaxy Note 2 carries on Samsung's legacy for high-performing 8-megapixel cameras. Photos look just as crisp and colourful on the Galaxy Note 2 as they do on the GS3, especially those taken outdoors.

Not all pictures will turn out ready for a frame, but that's true with any camera. Some indoor photos looked less crisp and colourful than I expected, but on the whole, I'd be happy using the Note's camera for those impromptu shots, and leave the better camera at home.

Samsung likes to add a lot of special features to the usual bevy of lighting adjustments and effects presets. Burst mode is one that integrates into the onscreen shutter button to take up to 20 shots in quick succession. Related to that is Best Photo, a mode that lets you choose the best single image of eight.

This outdoor photo catches the light flare, but overall, defines edges well.
(Credit: Jessica Dolcourt/CNET)

The Best Faces mode also snaps 20 shots so you can choose the one that makes mugs look their most flattering. Share Shot and Buddy Photo Share are two ways to fast-track photos to friends. Share Shot now connects with compatible phones through NFC and Wi-Fi Direct — in other words, just tap the phones together to share photos while you're within radio range.

HDR, panorama and low-light settings are other shooting modes. The phone also has geotagging, anti-shake and the option to take photos triggered by a voice command, like "smile" or "cheese".

In addition to the rear-facing camera is the front-facing lens, which takes decent 1.9-megapixel front-facing photos and videos, also with shooting effects and several shooting and sharing modes.

Full-resolution sample of a flower, taken outdoors in full sunlight.
(Credit: Jessica Dolcourt/CNET)

Video quality was also good. The Note 2 captures and plays back 1080p HD video. Video was detailed and clear in outdoor lighting; colours were vivid and the microphone captured my subjects' voices well.

On top of limiting the video's length for MMS, you're able to capture in slow motion or fast motion, add effects, geotag, correct the white balance and turn on anti-shake. The "outdoor visibility" setting also boosts screen brightness so you can see what's happening on the display.

Performance

Samsung's first quad-core smartphone, the Note 2 contains the company's own 1.6 GHz quad-core Exynos 4 processor. Most importantly, it's also LTE-optimised, supporting the Telstra and Optus 1800MHz 4G networks.

Like the Galaxy S3, the Galaxy Note 2 comes in 16GB, 32GB and 64GB storage variants, with up to 64GB of external storage. It also has 2GB RAM like the GS3. We're not in the least surprised, since the two handsets are so similar.

Samsung is particularly proud of the Note 2's 3100mAh battery (up from 2500mAh on the original Note), which Samsung hopes will chug along for 10 to 12 hours of life. Battery life was fantastic on the unlocked model, though it certainly wasn't as long-lived as Motorola's Droid Razr Maxx series. However, this test device wasn't using LTE, I had set the screen time-out to 30 seconds, and I mostly avoided battery-sucking apps like S Voice and Smart Stay.

The brighter your screen, the longer it's on and the more features you use, the faster your battery will drain before the projected 10-hour mark. I tested the US Sprint version of the Galaxy Note 2 using a battery test that CNET developed in-house for Android phones. The test results show 12.5 hours of video playback.

Where it stands and who should buy

So, can the Samsung Galaxy Note 2 take on the iPhone 5? How about a tablet? It certainly has the chops to attract potential iPhone 5 customers, but with its sheer size, its out-of-the-box stylus and a mountain of customisation options, the Note 2 is about as far from the much simpler, smaller iPhone as a premium smartphone can get.

As for the tablet argument, my personal position is that the Note 2 is no slate replacement, even if you solely locate a tablet's purpose in its more expansive screen. Large for a phone, but small for a slate, the Note 2 absolutely showcases content like movies and text, but it lacks a tablet's purposeful book-size screen and dedicated HDMI-out port.

What I really see in Samsung's second Note is an attempt to make phones a more active tool than ever before, with help from the S Pen stylus, multimode and a few new software extras. The S Pen and apps are ambitious and mostly useful, but as I said before, usability sometimes stutters in small, but constant and frustrating ways.

Regardless, I think the Note 2 could appeal to students, to artists, to business professionals and, yes, even to those who aren't invested in tablets, but would like a larger screen. I would definitely consider carrying a Note 2 as a personal phone. However, many people won't feel drawn to use the S Pen, and the Note 2's extra-large size and expense will turn others off — quad-core Jelly Bean or no.

The Galaxy Note 2 isn't for everyone.
(Credit: Stephen Shankland/CNET)

Those who do choose the Note 2 will be rewarded with top-notch features and plenty to show off at parties and in the workplace. Ultimately, the handset stands on its own, even without the S Pen, but its size, higher price and stylus keep it from being a universally appealing device in the same category as the Galaxy S3, the iPhone 5, the LG Optimus G and the HTC One X.

If you like the idea of an S Pen and a larger screen, and aren't put off by the high price, by all means, buy the Note 2. It's different, and with its internally stored stylus, faster processor and more mature software, it beats the pants off its closest competitor, the LG Intuition. However, if you're not convinced that you'd use the S Pen and you find the screen size ridiculously large, then back away. There are plenty of other premium phones vying for your attention.

10 comments

Latest comments (Add your comment)

I have been playing around with the note 2 for some time now. I love the clear display, android 4.1 OS, the dual app screen and s-voice. The phone has super-fast internet download speeds and the mobile network coverage is great. I have tried the s-pen a few times but I don't really like it due to its sluggishness when drawing on the screen using s-note.
The phone just feels that touch too big in the hand. I think if Samsung had of knocked the screen size down to 5.3 inches, it would have been great.

Something I have found with all Samsung Galaxy phones, is, the battery life is excellent.
I also like the super-fast processor.
Posted by LiamD2
Reply
It really is just that little too big, I think if they could make the bezel just that little bit smaller or knock it down to 5.3 inches, it would have been perfect! I think the newest phones that seem to be appearing at 5 Inches will see the best combination of size and mobility.
I don't think the average user will see the S-Pen coming out much, only times I do is for Draw Something!
Cant overstate how nice it is to have a phone that runs all day as well.. AND you can pick up larger batteries from EBay dirt cheap (4500 MaH for approx $20).
the best phone I have ever had and a solid 10!
Posted by AidanG
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S-pen is pretty nifty, I was really impressed with the interpretation of handwriting and the way the s-pen can be used to quickly produce and annotate screen captures.

Multi-tasking feature is handy ( you can take advantage of the large screen size by dragging and dropping applications to the lower or upper portion of a screen).

Love being able to draw across calendars and etc... Also I find writing emails and texts so much faster than using an onscreen keyboard.

Downside... no avoiding the fact this is a big phone, but since it mostly goes in my handbag and fits in my jean pockets I really have no complaints. When I had the galaxy s2 I had to use that with two hands, this is no real change.
Posted by cesttegan
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Nothing in the market beats this phone. This has the best features and if there should be note 3 which probably will,
1. just maintain the phone size not 6.3" as leaked
2. Increase ppi to 1000 lol
3. Put 16mgpxl cam back or more
4. Put atleast 5mgpxl front camera.
5. put mini hdmi
6. Faster processor
7. Faster charging (1hour charging or less)
8. Improve s pen since s pen has a little delay
9. Make it lighter
10. Put the speaker on the front not on the back so that sound in video watching will be more audible
11. Maintain or improve everything else.
Love my note 2. It is the best and im hoping it'll be the best forever. :)
Posted by lllbenjolll
Reply
Awesome. the screen size is absolutely awesome beats any iphone ever! would like to see a dedicated hdmi jack though! zippy, smooth, and just an all rounder, perfect for everything, the gorilla glass mark 2 screen is really strong as well! galaxy s3? nah, too mainstream! this is phone is a stunner and really stands out from all the other phones, and anyway, who cares if its a little awkward to make calls, who makes calls anyway anymore! recommend downloading swiftkey 3 as soon as you buy it, brings out its potential in typing fast! perfect phone for me, as im a college student GO NOTE 2!
Posted by trickytriss
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It took me all of 2 minutes in the Telstra shop to overcome the common objections to the Note 2.
Does it fit in my hand? No probs.
Does it fit in my pocket? No probs, shirt or jeans
Can I operate it one handed? No, but I find using any phone one handed really awkward. This might discourage people from using phone while driving so it could be counted as a plus!
Is it too big to make a phone call. No probs. Take a look at the cordless phone you use at home!
Now, 2 weeks later, I'm absolutely rapt with the phone - it's phabulous!
The big screen is definitely a winner. It's rendered my 10in tablet almost redundant. My "phone to tablet threshold" is almost the same point as my "tablet to PC threshold" so the range of activities that are best suited to the tablet is shrinking fast.
It's really quick at everything. I'm not sure how much of this is the hardware and how much is Jelly Bean.
LTE (with Telstra) is really,really fast. To be fair I was only able to test this on the day I bought the phone in Bondi Junction. I have been on holiday since I got the phone and there is no LTE coverage at my house (Sydney Northern Beaches).
Battery life is unbelievable. With WiFi and GPS on and network mode set to auto (LTE/GSM/WCDMA) I got 3 full days of light usage. That's unheard of since the days of dumb phones!
The S-Pen is pretty nifty. I'm still exploring that but it's come in handy a few times.
Coming from HTC phones with Sense UI I'm still getting used to Samsung Touchwiz and at this stage I think I prefer HTC Sense.
Finally, one thing that some reviews fail to mention, it's a phone! The call quality is crystal clear.
As I said in the summary I haven't found any problems so far
Posted by JohnD10
Reply
I must say I find the Cnet reviews on both the Note 2 G4 and the S3 G4 somewhat inconsistent and confusing. Readers of your website may be looking for direction here on which of the 2 phones to buy.

Clearly a core issue plaguing most smartphone users is battery life. You did not turn on LTE on this phone whilst Joseph's review on the S3 turned that function on. You said the battery life is "strong" but Joseph clearly did not like the S3 G4 battery life and surmised that this was due to the LTE function. And then both of you said that both devices provide 10 to 12 hours of battery life. So is 10 to 12 hours good or bad?

Unless I have read both reviews incorrectly, wrong you are not comparing apples with apples here. An clarification of both your approaches and conclusions explanation would be greatly appreciated.
Posted by baddog
Reply
Sadly most of my clothes did not have pockets big enough for its size, i had to take it back.
Posted by Chosen One
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Are you serious? I can fit my Nexus 7 in any pair of pants I own, there was never even a hint of a problem with the Note 2. I can't take this comment as genuine, but I guess your happy bringing the user rating down anyway.
Posted by Michael QLD
Reply
A $2 cable from china pluged in to the usb connector gives instant hdmi to tv so isnt this comment a little silly
Posted by PaulS11
Reply
I can't complain with the specs and it works so smooth. A perfect phone + tablet for me.
Posted by SM Bayani
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